Terms of service

Terms of Service

Welcome to EKAAV. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

1. Account Terms

  • You agree to provide accurate, complete, and current information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account details.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We accept payments through secure third-party payment gateways.
  • You agree to provide valid payment details and authorize us to charge the applicable amount.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, we do not guarantee that descriptions, colors, or other content are completely error-free.
  • Slight variations in color or appearance may occur due to screen settings or lighting.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order for reasons including:
    • Product availability
    • Errors in pricing or product information
    • Suspected fraud or unauthorized transactions

If your order is cancelled after payment, a full refund will be issued.

5. Shipping and Delivery

  • Orders are processed within 2-3 Working days.
  • Delivery timelines may vary depending on location and external factors.
  • While we aim to deliver within estimated timelines, delays may occur due to logistics or unforeseen circumstances.
  • We are not liable for delays caused by third-party courier services.

6. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy.
  • Customers must follow the stated process and timelines to be eligible for returns or exchanges.
  • We reserve the right to deny returns that do not meet our policy conditions.

7. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose
  • To violate any applicable laws or regulations
  • To transmit harmful code, viruses, or malicious content
  • To interfere with the website’s security or functionality
  • To engage in fraudulent or deceptive activities

8. Limitation of Liability

  • EKAAV shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, if any, shall not exceed the amount paid by you for the product in question.

9. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of EKAAV and is protected by applicable laws.
  • Unauthorized use, reproduction, or distribution is prohibited.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [YOUR CITY, INDIA].

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

12. Contact Information

For any questions regarding these Terms, please contact us:

EKAAV
Email: care@ekaav.in